US Financer publishes guides about money, and money guides go stale. Interest rates move, fee schedules change, laws get amended, and sometimes we simply get something wrong. This page explains how to tell us about an error, what we do with your report, and how we record the fix.
Why we take corrections seriously
A wrong figure in a travel article is an annoyance. A wrong figure in an article about tax brackets, overdraft fees, or loan eligibility can cost a reader real money. We would rather be told quickly and fix it than protect the appearance of being right.
US Financer is new and independent. We do not have a large staff checking every page every week, which makes reader reports one of the most useful signals we have. If something on this site looks off to you, we want to hear it.
What counts as an error
Anything a reader could reasonably rely on. The most common examples:
- A number that is wrong or outdated: an APR, a fee, a contribution limit, an income threshold, a deadline.
- A legal or regulatory rule that has changed since the page was written, or was described inaccurately in the first place.
- A product detail that no longer matches what the company offers.
- A calculation or worked example that does not add up.
- A statement about who qualifies for something that is too broad or too narrow.
- A typo that changes the meaning of a sentence.
Differences of opinion are not errors. If you think our take on a product is too harsh or too generous, we still want to hear it, but we treat that as feedback rather than a correction.
How to report an error
A dedicated corrections address is being set up and will be published on this page when it is live. Until then, use the general contact option on the site and mark your message “Correction”.
To help us act quickly, please include:
- The page. The title or the web address of the article.
- The exact passage. Quote the sentence or figure you believe is wrong, or tell us the section heading it sits under.
- What you think the correct information is. Even a rough version helps.
- Where the correct information comes from. A link to the lender’s fee schedule, the IRS page, the state statute, the card agreement, or whatever primary document supports your point. This is the single most useful thing you can send.
- The date you noticed it. Rates and terms change, so timing matters.
You do not need to give your name. If you do, we will not publish it without asking.
What happens next
Every report is read by a person. We then check the claim against the primary source: the regulator, the statute, the official agency guidance, or the company’s own published terms. We do not treat another website’s summary as proof, including our own earlier pages.
Three outcomes are possible:
- Confirmed error. We fix the page promptly. For a figure or a date this usually means the same day we confirm it. For something that requires rewriting a section, it may take a little longer, and in the meantime we will add a note flagging the problem.
- Outdated but originally correct. We update the information and note the date of the change so readers understand it was accurate when written.
- Not an error. If the primary source supports what we published, we leave the page as it is. If you gave us a way to reply, we will explain why.
How we record changes
Each guide carries a “What changed” log near the end of the page. When we correct or update a page, we add an entry with the date and a short, plain description of what was changed. For example: “March 2025: updated the 401(k) contribution limit to reflect the new IRS figure.”
We do not silently edit figures. Small fixes such as spelling or formatting are not logged, but anything that alters the facts, numbers, or advice on a page is.
Significant corrections
Some errors matter more than others. If a mistake could have led a reader to make a worse financial decision, for instance a wrong eligibility rule, a misstated penalty, or a fee that was off by a meaningful amount, we add a correction note at the top of the page, above the article body. The note says what was wrong, what it has been changed to, and when.
That note stays in place. We do not remove it after a few weeks on the theory that everyone has moved on.
Reporting companies that misrepresent themselves
We also welcome reports about businesses mentioned on this site that are not what they claim to be. That includes companies advertising rates or terms they do not honor, firms presenting themselves as regulated when they are not, and services that hide fees until after sign-up.
Send the same kind of detail you would for a factual correction: which company, which page of ours mentions it, what you experienced or found, and any documents or screenshots that back it up. We will check what we can against public records and the company’s own published terms. If we find that a company we described no longer matches its description, we will update or remove the reference and log the change.
We cannot resolve disputes between you and a company, and we are not a regulator. If you have lost money, contact the Consumer Financial Protection Bureau, your state attorney general, or the relevant state regulator directly.
Feedback that is not a correction
Suggestions, questions, and requests for topics we have not covered are all welcome through the same channel. We read them, though we cannot promise an individual reply to every message.
Changes to this policy
This policy may be updated as the site grows. Any change to how we handle corrections will be noted here with the date it took effect.